Mersin Trans Logistics operates with the principle of “Service quality is essential.”
- We aim to be a reliable and sought-after company that fully meets the needs and expectations of our customers in all processes.We maintain the highest level of customer satisfaction in the products and services we provide.
- We manage customer feedback effectively.
- We create a quality management system that aims for timely delivery and continuous improvement by eliminating non-value-added processes and using resources efficiently.
- We closely follow and apply technological developments to reduce costs and increase profitability.
- Within the framework of “Quality Management Systems,” we continuously raise the quality level by emphasizing teamwork to make all employees more competent and capable of using their skills to the fullest.
- We create quality awareness among all employees.
- We establish trust-based cooperation with suppliers.
- We produce the most appropriate, accurate, and economical solutions in the fastest way to prevent potential non-conformities.
- We develop products and processes that will ensure continuous innovation and improvement. We offer innovations that exceed customer expectations.
- We respect the society and environment we live in.
- We contribute to the national economy by continuously developing our business volume.
- We fulfill all legal obligations and applicable requirements.
- We strive for excellence in our work by doing it right the first time and with value-creating differences.